Booking, Payment & Cancellation Policy
Please read the following information carefully before booking your place on Ohn Mar’s Wild Norfolk Sketch Escape. By making a booking, you agree to these payment and cancellation terms.
Booking & Payment
You can choose to pay for your retreat in full at the time of booking or by using the instalment plan available at checkout.
If paying by instalments:
A £550 initial payment is taken when you book. The remaining balance is divided into two further payments, due on 10 November 2026 and 10 January 2027. Your retreat must be paid in full by 10 January 2027.
If paying in full:
The full retreat price is taken at the time of booking.
Cancellation and Refunds
I completely understand that circumstances can change. If you need to cancel your place, please notify me by email as soon as possible. Your cancellation will take effect from the date your written cancellation is received.
Your cancellation and refund terms are the same whichever payment method you choose.
If you cancel before 12 March 2027 (16 weeks before the retreat), any money you have paid above the initial £550 booking payment will be refunded.
This means that if you paid in full, your refund would be the amount you paid minus £550. If you paid by instalments, any instalment payments already collected above the initial £550 will be refunded.
If you cancel on or after 12 March 2027 payments are normally non-refundable because by this stage I will have committed significant costs to the venue, catering, transport and other retreat arrangements.
If I am able to fill your place with another participant, I will take this into account and refund any amount that I am reasonably able to recover, after deducting the £550 booking payment and any costs or losses that cannot be recovered.
If you are paying by instalments, any future scheduled payments will be stopped once your cancellation has been confirmed.
Instalment Payments
Your payment schedule will be clearly shown at checkout.
Payments will be collected automatically using the payment method provided when you book. It is your responsibility to ensure that your payment details remain valid and that sufficient funds are available.
Failed Payments
If an instalment payment fails, you will be contacted and given 7 days to bring the payment up to date.
If payment has not been received within this period, your booking may be cancelled and your place released. Any payments already made will then be dealt with in accordance with this cancellation policy.
Final Payment
For bookings made using the instalment plan, the retreat must be paid in full by 10 January 2027.
If a place becomes available and is booked after this date, including a replacement booking, the full retreat fee will be payable at the time of booking.
In all cases, the retreat must be paid in full no later than 12 March 2027 (16 weeks before the retreat begins).
If the Retreat Is Cancelled by the Organiser
In the unlikely event that I have to cancel the retreat, payments you have made directly to me for the retreat will be refunded.
I cannot reimburse costs booked independently by you, such as rail travel, flights, additional accommodation or other personal travel arrangements. I therefore strongly recommend appropriate travel insurance.
Travel Insurance
I strongly recommend taking out appropriate travel insurance as soon as you book, including cover for cancellation, travel disruption, medical needs and the outdoor activities included in the retreat.
Please make sure your chosen policy provides appropriate cover for your individual circumstances and any non-refundable costs associated with your booking.
Questions
If you have any questions about the payment schedule, cancellation terms or whether the retreat is suitable for you, please contact me HERE before booking.